Mission:
To bring 'Tomorrow-Now' to all those who subscribe to IDN products and services.'

We will pursue our mission by:
Putting the customer first in all that we do. Customer SATISFACTION is the purpose of our business.

Developing and implementing technology that will allow us to compete and deliver services which are in line with the best in the world. This is how we will bring 'Tomorrow-Now' to our customers.

Providing a working environment that empowers and motivates our employees to grow and develop themselves in line with their destiny.

Consolidating our position as a pioneering Internet Service Provider, and ensuring that we have the ability to answer the question 'what can the Internet do for you?' in relation to the technical demands it possesses.

By developing partnerships with our suppliers to our mutual benefit.

By managing with an 'internationally-nationally' perspective in mind.

Our Credo:
We believe that our first responsibility is to all those individuals or groups who use our services. We must be committed to delivering a high standard of service. Customer requests must be fulfilled and inquiries answered with promptness, politeness and professionalism.

The company holds all its employees in high esteem. We view each employee as an individual. We believe that every employee should have a sense of security. The environment must exist where employees feel free to air complaints and make suggestions. Management will be competent, firm, flexible, supportive and fair. Business ethics will feature prominently in our decision making process.

We will be responsible to the communities, in which we live and work. Interaction with such communities is an integral aspect of our business strategy. We will develop and promote events that will have a positive impact on the total development of such communities, their nations and therefore the world at large.

Finally, the company has a responsibility to its shareholders:

A sound profit must be the outcome of all business activities.

New ideas must be explored and where appropriate implemented.

Research must be carried out continuously and new markets identified and products made for them.

We must pay for our mistakes.

We must use up to date technology as the support system for our business strategies and services.

We must create financial reserves to cater for hard times.

Operating our business in line with these principles will ensure a sound return on all investments and a high level of customer service and employee satisfaction.